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ITIL 変更管理の“標準的な変更”と“通常の変更”の違い

someone

12 4月, 2019

標準的な変更と通常の変更は混同されがちだけど概念として違う。

標準的な変更
"定着した手順を持つ"定型的な変更
英語:Standard Change
通常の変更
緊急変更の対概念であり、緊急⇔通常という意図で、
つまり急いでいない変更
英語:Normal Change⇔Emergency Change

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